Yes, a van is essential. The customer base cannot be serviced via a car; you will be surprised at how much stock is taken out each day! A small to medium-sized van would suffice, something like a Citroen Dispatch.

Our standard Franchise Package comes with x22 Combination Vending Machines, alongside x120 Vending Boxes.

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Self Service Snack Box — Snack In-The Box

This is achievable, the few Franchisees who do employ are still running their businesses very much in a ‘hands-on’ capacity and they tend to employ family members or close friends to assist them.

There are only so many things that can go wrong with a vending machine and whilst machines do break down it is an occasional occurrence. Franchisees are responsible for fixing machines, however SITB provide initial and ongoing training and are also on hand in both a telephone and field capacity where further assistance is needed.

This basically depends on how much time you can free up. Our Franchisees typically service their customer base during the working week (Monday to Friday) between the hours of 9am and 5pm. The business can’t be run only in the evenings and at weekends.

Yes and No! SITB provides sales support to our Franchisees at no cost, either in the field or via telesales to find new customers. However, our most successful Franchisees will not only use SITB support, but also marketing their businesses themselves.

Time will be the main challenge, like any new job or business it takes time to get to learn the ropes and to get into a routine. After a couple of months new Franchisees tend to really find their feet with all aspects of the business.

Our Franchise Agreement has a 5-year term and thereafter is automatically renewable by the Franchisee.

The great thing about our model is that sales continue whilst the Franchisee is away!

However, it is the Franchisees responsibility to ensure the customer base is covered during time away. Most of our equipment has enough product capacity to ensure very sales are missed during a one-week absence. There will however be some customers who would still need a visit and most of our Franchisees tend to use a reliable family member or friend to spend a small amount of time replenishing during their absence. Other Franchisees also ‘buddy up’ with each other to provide ‘mutual’ holiday cover.

Initial – a two-day course at our HQ, covering all aspects of the business

First few weeks of trading – we spend time in the field with our new Franchisees in a ‘handholding’ capacity

Ongoing – at the request of the Franchisee